MG
Mo G
1 reviews | Active since Sept 2020
19 Sept 2020, 08:44
Game shoddy service
I ordered a laptop online from game on 6 July 2020 and on the 21st July I received a message that my order had been canceled with no explanation whatsoever in spite of me paying for the order in full. I had to call to find out why my order was canceled & had to chase the store to get my money back. They eventually paid back my money on the 5th August after numerous calls & emails which I also sent to their holding company. No interest was paid to me in spite of Game keeping my money for almost a month. I will certainly not be buying from this store again & am telling everyone I know my terrible experience.
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Mo G's updateReviewer Update
19 Sept 2020, 13:15Your response reiterates the unacceptable response that I had to call in to get. It does not address the lack of approprite communication nor the unreasonable turnaround time in determining that you are going to be unable to meet customer needs & refund them as a priority. I will certainly not be using your services in future.
MG
Mo G's update19 Sept 2020, 13:15
Reviewer Update
Your response reiterates the unacceptable response that I had to call in to get. It does not address the lack of approprite communication nor the unreasonable turnaround time in determining that you are going to be unable to meet customer needs & refund them as a priority. I will certainly not be using your services in future.