Game services

Good Day, I want to lodge a complaint about the LG refrigerator that I had purchased on the 21st January 2022 at Game Lephalale Limpopo. The refrigerator is not cooling since April. The fault was reported to Game Lephalale store on the 29th April. The Technician was sent to observe what is wrong with it and he then identified the fan as faulty. He replaced the fan but the problem still persist. I went to Game Lepahlale store to still lodge a complaint and actually requesting the replacement of the fridge and I was told that they can't replace it. They will send a Technician to check it again. I am not comfortable with their process, to me this fridge has a factory fault and their competent Technician couldnt fix it 1st time. This fridge is only 3 months old. What will be the difference the second time. They now doing a trial and error with something I paid for. I dont want the fridge anymore. I have been struggling since April, food get rotten within a day. I actually dont have a fridge.I cannot have a fridge that does not work properly which I have for just 3 months since I purchased it. I am very much infuriated about Game Lephalale store service!