Game service sucks

I will never advise people to shop at game no matter what the savings. I need a copy of my receipt to have someone come and see my fridge as it is forming ice. Even though it was bought on account, the lady says there is nothing she can do, she can send the request which will take a minimum of 4 weeks normally, however could be much longer during this time. So I must just wait and see if I get any feedback. Then wait again for a service request to be logged.

My dad bought the same fridge from Makro on his account, lost his receipt and called them when he had a problem. The best service ever, they called him back on the same day, receipt printed and requested a service call for him the very next day.

Rather go to Makro. Game is very good at selling but their after service and consultants service suck.