Game service sucks

I visited Game at Canal Walk yesterday and the service was deplorable. I wanted to purchase some gym equipment and knew exactly what I wanted but no one was willing to assist. Several employees said that they are unsure where the stock is kept and they would return with help but did not. What shocking and pathetic service. How can people treat customers like this? If they do not know then at least keep pre-packed equipment on the shelves do that we can avoid having to interact with them at all. I will not be visiting the store again. I feel disrespected and very angry.