1 reviews | Active since Mar 2018
Game service suck
Went to game trade route mall to buy 2 items and went to the express till and when I got there they had someone that had a full trolley of items and was told it's not an express till because they don't have an express till. Well that is my first time hearing of that because I was never ever allowed to go pay there when I have a full trolley. I however went to then stand in the long line as it looked like the better option. How wrong was I this lady worked so slow and it was only in the morning still. When I got to the front I informed her to please make fast as I am in a hurry. That was mistake because she then decided to work even slower on purpose. I work in a customer service environment and all I can say is games service suck. The ladies name is nomusa.thank you game I am late for my appointment
We acknowledge receipt of your complaint with reference ***5.
Respect to the individual and service to our customers are two of our company policies and therefore very important to us. If any of our staff members’ behaviour is in contradiction to our company values it is taken in a very serious light. I am therefore apologising in writing for the unacceptable behaviour of the staff member.
Senior Management will investigate this matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***5.
Respect to the individual and service to our customers are two of our company policies and therefore very important to us. If any of our staff members’ behaviour is in contradiction to our company values it is taken in a very serious light. I am therefore apologising in writing for the unacceptable behaviour of the staff member.
Senior Management will investigate this matter and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,