MR
Martin R
1 reviews | Active since Mar 2014
13 Oct 2015, 10:19
GAME SELLING POOR QUALITY GOODS
I purchased an Empisal Sewing Machine from Game Greenstone 6 months ago.<br> From day one the machine gave me problems so I had it repaired by Game Eastgate.<br> <br> However after two weeks the machine was returned to me FAR WORSE than when I sent it in for the repair.<br> <br> As a result of the machine not functioning, I failed my Sewing Course.<br> <br> This is not acceptable for a brand new product.<br> <br> I have tried once to repair the machine but it came back WORSE.<br> <br> I would therefore like a refund and an apology for being messed aroundf
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
13 Oct 2015, 14:15Hello Martin123Ric,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed you will return to the store for a refund to enable you to buy a better machine at a discount.
We look forward to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed you will return to the store for a refund to enable you to buy a better machine at a discount.
We look forward to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply13 Oct 2015, 14:15
Official
Hello Martin123Ric,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed you will return to the store for a refund to enable you to buy a better machine at a discount.
We look forward to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed you will return to the store for a refund to enable you to buy a better machine at a discount.
We look forward to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73