Game selling **** poor Raleigh parts!!

Item: Game
Rating: 1
Author: delangefranco.fdl delangefranco.fdl

I am truly disappointed in the **** poor quality of Raleigh bicycles SA, since I bought my 29" MTB I had to replace gears, pedals etc. On the 21/10/2018 I bought 2 new 29" tires and an inner tube. Barely a month down the line and the tires are literally tearing open?? What the hell? I did inform Raleigh SA of their **** poor quality but of course no reply? Is this the mechanism to be expected from the likes of Game SA and Massmart SA on quality products??

Helpful (0)

Replies (2)

Game's replyOfficial

26 Nov 2018, 08:26

We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.

I escalated the matter to the Buying department who will contact you to discuss this matter. Please allow 24 hours for feedback.

Regards.

Group Customer Service Advisor
***
Tel: ***73
/rt

Game's reply26 Nov 2018, 08:26

Official

delangefranco.fdl delangefranco.fdl's updateReviewer Update

30 Nov 2018, 17:03

No follow-up, no phone call.... your customer service is as poor as your products that you are selling

delangefranco.fdl delangefranco.fdl's update30 Nov 2018, 17:03

Reviewer Update

No follow-up, no phone call.... your customer service is as poor as your products that you are selling