LP
Lionel P
1 reviews | Active since Jun 2015
18 Dec 2020, 11:38
GAME - SCRATCH AND DENT!
Good day Rina,
Kindly re-open my ticket about the fridge as this has not been addressed. Spencer was dealing with original ticket. Also my complains about workers not answering there phones has not been addressed. This time I went to the store as per agreement and a bad situation just got worst. If I could under-rate Game I would. I also want to add complaint against Vernon. This matter is going on for about 3 weeks and no one is addressing but making me run around. Get this fridge replaced as I am not Game warehouse.
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Replies (3)LP
Lionel P's updateReviewer Update
18 Dec 2020, 11:40reference number # 749838
LP
Lionel P's update18 Dec 2020, 11:40
Reviewer Update
reference number # 749838
Game's replyOfficial
18 Dec 2020, 14:33 Hi Lionel,
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply18 Dec 2020, 14:33
Official
Hi Lionel,
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's replyOfficial
18 Dec 2020, 14:33 Hi Lionel,
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply18 Dec 2020, 14:33
Official
Hi Lionel,
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you very much for accepting my call.
As discussed your matter has been escalated for further assistance with regard to your complaint. We will do our level best to have this resolved for you as soon as possible, once again, sorry for this entire experience.
Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,