1 reviews | Active since Dec 2025
Game SA is the worst retailer with PATHETIC customer service!
On 1 Dec 2025 I purchased a TV with Games Cyber Monday sale, I received a notification that my order can be collected at their Tygervalley store. To my surprise when collecting the TV was cancelled due to no stock 1. I was never notified I had to call to find this out 2. The TV was very well STILL in stock which is False advertising! I then escalated the matter and demanded my TV it has now been 17 LONG days of fighting with Game for my TV on 10th I was noticed that the TV has been set aside and payment must be transferred from online to the store, how does it take 7 days to allocate a payment that’s already with the company? I have now called the store 50 times, only to hear we’ll call you back, we waiting on feedback their staff even **** to me about who was responsible for the delays and then when she got caught she just started ignoring me! I escalated the matter to the Regional manger and STILL got not feedback or even an apology! Instead the staff just act as if they doing me a favour by saying we working on the case! It has been 17 long frustrating days with Game a HUGE retailer that takes no accountability for their Failed online system, *********** staff & lack of Service!
I am a PAYING customer! I expect & deserve quality service! I paid for a product and should receive it!
