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Dimpho B

1 reviews | Active since Nov 2015

08 Nov 2015, 10:23

Game's poor communication and delivery.

I bought items amounting to R9000+ @ this store,they delived some however my fridge has not been delived,When I bought the fridge they told me that its out of stock and I would receive it on friday,it was monday on 10/10/2015,when I bought the items.I went after 3 weeks to check on the fridge.they said I should wait till month end.Today its the 8th still no fridge. Its been the a whole month,no phone call to keep me updated no nothing!!I'm so angry if I knew Game would treat me like this,I would have gone to makro instead,I'm never ever buying from Game again!!!!

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Replies (1)
Game
Game's reply12 Nov 2015, 10:19
Official
Hello Dimpho20,

We acknowledge receipt of your complaint with reference ***4 and apologize for the delay in delivering your item.

As discussed with management the item will be delivered today and we trust you will have joy from the item.

We thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73