SM
Shailen M

1 reviews | Active since Dec 2015

28 Apr 2018, 23:30

GAME Rosebank poor service

Went to purchase a TV at Game in Rosebank. Was being forced to buy a Samsung TV as salesperson didn't want to recommend anything else. The Samsung TVs were playing HD videos while the other brands were playing dstv of the old dstv decoders with no HDMI. Feel like they are failing to promote other brands and giving customers no options. We want to see the picture quality before we purchase something but why only promote one brand? Is it all Game stores that do this? Really disappointing.

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Replies (1)
Game
Game's reply29 Apr 2018, 12:31
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance.

Regards

Game Customer Service

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