Game Roodepoort pathetic service

I herewith wish to log a complaint as Game does not keep to their promise. I am so disappointed . I’ve planned around their promise to have the stock available within 5 days which did not happen and they still have an audacity to call me and ask about service that was rendered at the store (which service actually coz they only took my money and gave me nothing to date). why promote/sell items that you don't have in stock? ..and then one of your representatives called me after 10 days and told me that unfortunately the stove is still not in stock, i will be notified as soon as its available and i found it useless.