GAME RICHARDS BAY

The services at Game Richards Bay is terrible, we had purchased a Defy Fridge in Ending Nov 2019 and was told we could fetch the Fridge at any time thereafter, Game phoned me on the 4 Jan 2020 saying they have plenty stock and my Fridge is there. I had arranged with the person on the phone to fetch it on Saturday 11 Jan 2020, after paying a moving company to collect the fridge i get to the store and they told me that they have no stock of the Fridge for over a month, i was completely shocked because they had sold my fridge. When asking to speak to a salesperson by the name of Fortunate , she had told me who ever phoned me had **** to me, so i showed her the call log and asked her find out who worked on that day, she had said it was her but she has never called me. so with no success i ask when can i get a fridge, she responded and said she doesn't know, Maybe on the 21st of Jan 2020, to further my shock i asked for a refund and she rep**** she doesnt know how refunds work. Eventually after hours! of arguing , Kenneth a manager in the store arranged a refund and i had to leave the store without a fridge and still pay the moving company. Richards Bay Game - extremely pathetic service.