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Sithabile S

1 reviews | Active since Apr 2013

08 Aug 2024, 13:33

Game Returns are the worst.

I returned an electric blanket to game carnival mall. I was told that in 21 business days I would have feedback regarding that. It's been 21 days no call, no email, no text.

I did not get any assistance, I however called game and got told that they are on tea and will call me back, I arrived at game 30 mins later to be given even more attitude. I mean your aim should be good customer service. I have instead received absolutely no feedback and rude people.

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Replies (2)
Game
Game's reply08 Aug 2024, 15:41
Official
Hi Sithabile, thanks for reaching out. I'm so sorry for the overall experience you received and that you have not been contacted regarding your electric blanket. An agent will reach out to you shortly.

Best regards,

Game
Game's reply08 Aug 2024, 16:17
Official
Please provide us with repair number which start with 28 or 028 so that we can be able to do a follow up with the store regarding this matter.

Best regards,