CC
Chinchu C

1 reviews | Active since Oct 2019

02 Apr 2024, 09:35

Game Response/Late Delivery

Bad customer service again!! Put an online order on 14/03/2024 and still waiting to be resolved!! Every time on chat they give different reasons for the delay. Order ***

0
Replies (3)
Game
Game's reply02 Apr 2024, 11:45
Official
Hi Chinchu, thank you for getting in touch. I'm sorry your order hasn't been delivered and for the wait you've had to date. This is not the experience want you to have. There is a technical issue with the despatching of your order and there is a dedicated agent handling your query. I have requested you be updated and kept in the loop.  

Best regards,

CC
Chinchu C's update02 Apr 2024, 12:50
Reviewer Update
Matat Office Solutions always had bad experiences with Game support, its only because of better pricing we still patronize!!
Game
Game's reply02 Apr 2024, 13:25
Official
I'm sorry you've had poor experiences as this is not the service we strive to deliver. Your feedback will be shared with the management team. 

Best regards,