Game Repairs are pathetic and laxadasical

On the 9th July 2021 I took my Logik ice maker machine to Game store Bellairs for repairs, They sent me a quote at end July 2021. I accepted the quote and advised they could proceed with the repairs. To date 25th September 2021 I am still waiting for the return of the said device. I was advise 3 weeks ago that it is repaired and ready. However the store is still waiting for delivery of the said device from the repairers. If this is not resolved soon I will demand that Game give me a replacement