BN
Bianca N
1 reviews | Active since Oct 2013
02 Mar 2016, 11:06
Game Refuse to Refund For Ink Cartridge
Our company accidentally purchased the wrong HP Cartridge we only realized it once it was opened. We took it back to Game with the slip and they refuse to refund us because the box is open. I mean we didn't use it or do anything with it. We paid R729 for the black cartridge, we told them even if they refund us a portion of the money so we can buy the correct cartridge but they still refused!!!<br> <br> I know we accidentally bought the wrong cartridge but Game could at least refund us a portion of the R729!!!
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Game's replyOfficial
03 Mar 2016, 07:39Hello BiancaN30,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed with management they invited you back to the store to resolve this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed with management they invited you back to the store to resolve this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply03 Mar 2016, 07:39
Official
Hello BiancaN30,
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed with management they invited you back to the store to resolve this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5 and apologize for your inconvenience in this matter.
As discussed with management they invited you back to the store to resolve this matter.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73