MP
Marlize P
1 reviews | Active since Dec 2020
05 Jan 2021, 09:38
Game refund not being processed - order nr ***
Game not repaying refund after numerous calls to them- order was placed on 27 November because Game did not deliver after 30 days even though the T&C states delivery will be done within 10-14 working days. I cancelled after 30 days and requested a refund- spoke to Game’s customer care today and still they busy processing my refund- this is unacceptable!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
05 Jan 2021, 13:03Hello Marlize,
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply05 Jan 2021, 13:03
Official
Hello Marlize,
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's replyOfficial
05 Jan 2021, 13:03Best regards,
Game's reply05 Jan 2021, 13:03
Official
Best regards,
Game's replyOfficial
05 Jan 2021, 13:03 Hello Marlize,
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply05 Jan 2021, 13:03
Official
Hello Marlize,
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for getting in touch.
Our humblest apologies for the experience and inconvenience regarding your query. We are working on this for you and will do our best to make sure that this is resolved as soon as possible.
Kind Regards
Ralton
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
MP
Marlize P's updateReviewer Update
05 Jan 2021, 18:42Game’s reply that they sorry for the inconvenience and are working on it is not something I believe as this is the same answer they’re giving me for the last 30 days without anything being resolved- don’t buy from Game!!!!!!
MP
Marlize P's update05 Jan 2021, 18:42
Reviewer Update
Game’s reply that they sorry for the inconvenience and are working on it is not something I believe as this is the same answer they’re giving me for the last 30 days without anything being resolved- don’t buy from Game!!!!!!