Game reaction

Hi There, Last time I wrote a comment about GAME store at Cresta, it was no good and rather disappointing, to say the least. Promised myself never to enter that store again! Thereafter, I had received some answer from them, apologies, etc. the usual reactions! Well, that is all good and fine if some actions are being taken, but, unfortunately that was not the case until I went back to them one last time to enquire what had happened to their so called promises! Because my attitude is, if I name and shame somebody and that 'somebody' is trying to make amends or correct something that should, shall I say, not have happened in the first place, I certainly will give that person another chance to rectify it. Cut a story short, I now finally got to the right person (it was really my very last attempt) because running from 'pillar to post' is no fun, certainly not for some friends of mine who think that I must be the biggest idiot to do so!!! Maybe they are right. Well, am I pleased to tell you that 'out of the blue' I received an email from a lady by the name of Tamlyn Lockman, whereby she writes and I quote =Hi Rosalie, trust you are well? This is just a follow up on a query you have with Game. Kindly provide me with a contact number so that we can have the matter resolved ASAP. I look forward to your response. Kind regards, Tamlyn Lockman= unquote. Well, few days later I marched back to Game and out with a credit received for goods that I had not been happy with and fought for with 'nail biting' perseverance. I am now very pleased to tell you all, that I will be going back to GAME and would like to thank you Tamlyn for making this possible and your effort you put in to give GAME , even if it is just with my comment, a better name again! I don't feel anything special by saying that and certainly don't want to make myself sound important, for heaven sake no. I am well aware that GAME at Cresta ( I don't know about the other stores) has not exactly the best reputation, all I am doing is share my experience with the public (readers) thank you. May you all find a happy solution to your problems (if there are any). Thank you for your time . Kindest regards, Rosalie Zubrinic