eB
eddie B
1 reviews | Active since Mar 2014
28 Apr 2020, 12:48
game rcs not responding
not answering phone call or emails. log a claim due to the covid 19 pandemic but no one is responding we were told we can put a claim in as we are on a no work no pay situation and we've been calling constantly and been put through to the claim department but no one is returning calls or answering their phones
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Replies (1)
Game's replyOfficial
28 Apr 2020, 14:19 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 480780
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 72 hours for a response. You may also email them on ***
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 480780
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 72 hours for a response. You may also email them on ***
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply28 Apr 2020, 14:19
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 480780
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 72 hours for a response. You may also email them on ***
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 480780
The matter will be referred to Senior Management @ RCS, the Credit Provider, who will contact you to discuss this matter. Please allow 72 hours for a response. You may also email them on ***
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,