KS
Karin S

1 reviews | Active since Jun 2019

05 Aug 2019, 18:07

Game/ RCS No support for *****

What a joke!! Had two ********** transactions on my RCS card today at the Fourways Mall in Johannesburg. I live in the Tsitsikamma and was at work at 12:37. Unless I have a split personality, I really do not know how I could be in two places at once!! Best of all, after speaking to three agents, being on hold for 20 minutes without someone from the ***** Department picking up, I finally know how to proceed. I, the innocent victim, have to take a day off from work to go to my nearest Game store and hand in an Affidavit, copies of my signature, etc, etc, No support for their clients !! You own the card, you have to proof that you are not the villain in this situation. Well Game, you can take your cards and your business. I am closing my account and will make sure that all of my family and friends do exactly the same!!

0
Replies (1)
Game
Game's reply07 Aug 2019, 12:17
Official
Good day Karin,
We sincerely apologise for the experience.

Please send your details, as requested, with the reference number #192465 so we can resolve this issue.

Kind regards,

Brad Adriaan
 Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za