mM
michael M
1 reviews | Active since Feb 2016
16 Mar 2016, 12:00
Game/RCS
RCS /Game has disgusted me with the service i am sick and tired. i can not do anything unless they clear my name from ITC ive been pleading and wasting my time and money calling, emailing speaking to different people about my profile update.. My lawyer has called the company Monday and was advised that i should wait 48 hour<br> for it to be resolved. I had to once again phone RCS myself to request feedback and was informed by a consultant that should wait 21 days for my query to be resolved ive been told this so many of times.. Ombudmans and my lawyer will be in contact with your company.. <br>
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Game's replyOfficial
16 Mar 2016, 12:09Hello duvani1985,
We acknowledge receipt of your complaint with reference ***6 and apologize again for the inconvenience in this matter.
As previously stated, we have referred the matter to the Credit Provider, RCS, who will contact you to discuss and resolve this matter.
I escalated it once again to their Senior Management.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6 and apologize again for the inconvenience in this matter.
As previously stated, we have referred the matter to the Credit Provider, RCS, who will contact you to discuss and resolve this matter.
I escalated it once again to their Senior Management.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply16 Mar 2016, 12:09
Official
Hello duvani1985,
We acknowledge receipt of your complaint with reference ***6 and apologize again for the inconvenience in this matter.
As previously stated, we have referred the matter to the Credit Provider, RCS, who will contact you to discuss and resolve this matter.
I escalated it once again to their Senior Management.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6 and apologize again for the inconvenience in this matter.
As previously stated, we have referred the matter to the Credit Provider, RCS, who will contact you to discuss and resolve this matter.
I escalated it once again to their Senior Management.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73