Game PS5 Black Friday unfair promotion

If I could give this business a zero rating, I would. I am leaving this review because I am being ignored on social media. I was one of the customers who got through to the payment page and was busy making payment when the website crashed. To add insult to injury, I receive a copy and past response where Game claims that the consoles were bought by “early customers”. I’ll attach my response here - “What is particularly disheartening is your insinuation that those who were able to purchase the first ten units were considered "early customers." The implication that I somehow missed out because I wasn't quick enough is not only frustrating but also INSULTING! The issue I encountered was not a lack of promptness on my part but rather the result of website latency, which prevented a fair and equitable race to secure the console.

As you should already be aware, or in case you are not, latency in situations where the "fastest fingers first" principle is at play introduces delays in processing user requests. This creates an uneven playing field, where customers initiating transactions simultaneously may experience differing response times, thus affecting the perceived fairness of the first-come-first-serve process.

I find the response provided to be offensive and lacking careful consideration. The term 'early customers' comes across as dismissive and does not reflect a thoughtful understanding of the frustration and disappointment experienced.

Do better!”

Insulting customers like this is not helping!!!