Game Price/Warranty Beat

I visited Game Gateway to pursue a price beat on a TV as a competitor had it cheaper. The sales men there advised that the TV in question was out of stock, even though it's currently on promotion nationwide. Apparently they don't know when they will get stock or if the manufscturer has any stock or if the manufacturer/supplier will open next week. I then emailed *** 3 hours before writing this review and no responce besides the automatic reply. The WhatsApp chat is having technical issues. The person/people that work on the WhatsApp chat line reply at leisure. Besides the in store sales representatives dismissing the idea once finding out it's a price beat as they probably will get little to no commission based on this and not offering any solutions or further feedback on stock is unacceptable. The WhatsApp chat line requested that the competitor needs to list the manufacturer warranty on their advert or they cannot honor the price beat. They say the had tried and couldn't get anyone to confirm so they're dismissing it. They want me to do their job because they need to see the standard manufacturer warranty displayed on a competitors advert so I must get they confirmed or disolayed on their advert before they can honor the price beat. Somebody needs to get this fixed and then make contact with me as I am not asking for something for nothing but simply requesting for Game to honor what they say. How can an American brand such as Walmart take over these types of stores when staff are not interested in their roles?