1 reviews | Active since Sept 2010
Game Price Beat - avoiding beating the price from another brochure of another valid company on sale.
I take a pamphlet from Kit Kat to the Game in Mamelodi Mall. They floor manager says that they aren't beating the price of their exact same Oven "because it's on special at Kit Kat". But the terms and conditions of the Price Beat policy says that you bring the brochure to show the price. It's not excluded, e.g. online, black friday sale, etc etc
It seems the managers are trying to avoid giving price beats.
This isn't right, the ASA (Advertising Standards AUthority) I believe needs to force Game to stop advertising the price beat and take it off their site, because it's not being honoured as per their T&C's.
Embarrassing way to treat customers to be honest, disappointed, all the effort to travel and wait in lines just to be told the opposite of what is being promised.
I mean, you guys lost the sale in the end. I just hope it's not just lip-service but that the people on the ground are getting the help they need in reality, and not just making hellopeter complainers happy, but the people who really need it are the vulnerable who don't have access to such platforms and don't know their rights. Please look after them.
I mean, you guys lost the sale in the end. I just hope it's not just lip-service but that the people on the ground are getting the help they need in reality, and not just making hellopeter complainers happy, but the people who really need it are the vulnerable who don't have access to such platforms and don't know their rights. Please look after them.