SR
Shoneeze R
1 reviews | Active since Mar 2025
10 Mar 2025, 21:19
Game price beat all talk,no action!!!!
Tried to get the price beat from game online.Get a response 5 days later with this.... "I trust this email finds you well. We tried calling you on #$%@&^%* Please note that the price beat request is not valid because the tumble dryer is only for online purchase and it is out of stock. If you have any further questions or need assistance, please do not hesitate to contact us." Yet I went online now at 21h17 and the same item that I saw last week us not sold out and still available....********* much?game doesn't honor price beat as the staffdiesnt want to do the paper work involved....BTW I still have the printscreen,now you can go make it unavailable.
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Game's replyOfficial
11 Mar 2025, 12:30Hi Shoneeze, thanks for getting in touch. We are truly sorry to hear about your recent experience. We always aim to deliver a great experience, but it sounds like we fell short in your case. We understand the importance of clear communication and we regret to hear that you had encountered such issues. Please be assured that we are taking your feedback into serious consideration. We will arrange for one of our customer support agents to contact you shortly. They will discuss the issue further and work together with you to find an appropriate way forward. We appreciate your patience in this matter and we hope to resolve your concerns to your satisfaction.
Game's reply11 Mar 2025, 12:30
Official
Hi Shoneeze, thanks for getting in touch. We are truly sorry to hear about your recent experience. We always aim to deliver a great experience, but it sounds like we fell short in your case. We understand the importance of clear communication and we regret to hear that you had encountered such issues. Please be assured that we are taking your feedback into serious consideration. We will arrange for one of our customer support agents to contact you shortly. They will discuss the issue further and work together with you to find an appropriate way forward. We appreciate your patience in this matter and we hope to resolve your concerns to your satisfaction.