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Nico S
1 reviews | Active since May 2014
05 Jan 2019, 14:28
Game POOR on delivery AND feedback
I ordered a pool on 23rd Dec. Order no. ********** 44. I 've send 3 Emails to enquire feedback. On the order it said 3-5 days for delivery. It is now 13 days. They do not even have the decency to respond to your Email.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
05 Jan 2019, 14:33We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 32076
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number # 32076
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Game's reply05 Jan 2019, 14:33
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 32076
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number # 32076
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
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Nico S's updateReviewer Update
07 Jan 2019, 13:32Rina Taute responded the following :
"The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response. "
45 hours passed and still NO solution, AND no response from Senior Management as promissed.
NS
Nico S's update07 Jan 2019, 13:32
Reviewer Update
Rina Taute responded the following :
"The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response. "
45 hours passed and still NO solution, AND no response from Senior Management as promissed.
NS
Nico S's updateReviewer Update
07 Jan 2019, 13:37Rina Taute responded the following : "The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response. " 45 hours passed and still NO solution, AND no response from Senior Management as promissed.
NS
Nico S's update07 Jan 2019, 13:37
Reviewer Update
Rina Taute responded the following : "The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response. " 45 hours passed and still NO solution, AND no response from Senior Management as promissed.