Game poor management and customer care

The company is poorly managed from the top. An item was advertised on the pamphlet with a certain amount. On arrival to the Johannesburg CBD branch, I was informed that the price was incorrect and the Head office made a printing error. No one is being held liable for this error as it is transferred to the Head office. I raised my frustration through a call and email regarding the item in query without success. I am really not happy about how they handled the situation. I really need the item was of the impression that they will compensate as per the advert. I believe as this is the second incident with the brand Game should be closed, it is as good as not being available. It must just shut down.