Game Pinetown is useless
Pinetown Game doesn't even take orders from the head office. They were told to send out delivery, yesterday some store staff called me tryna negotiate so I can fetch them? The headsets, like how many times must I explain I am in hospital, that is why I need them to deliver. No contact at all today for that, the head office works Mondays to Friday. If by tomorrow I don't get delivery just stories, I want my money back and I'll buy them elsewhere, because your whole company is pathetic and lacks professionalism. A full week and contract voice had depleted, still nothing. You are the worst company after Clicks. Hate dealing with incompetence and ********* businesses when you have to get your things back
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Replies (2)'s updateReviewer Update
12 Jan 2025, 12:08The audacity from the switchboard operator to the manager is unmatched. Dropped the call 5 times (phone operator Pinetown Gane store) asked for the name 5 times she dropped every single time. I call 6th she transferred me to another very ********* manager who has 0 respect for consumers, said something I've heard 15 times already. This is the most rotten organization that will take every single South Africans money and 0 respect and empathy. Took my number to do absolutely nothing with it. I am pacing and very annoyed. What the Fudge is going on you Son's of a W@^*?????? How does this company still stand with *** faults and 0 customer service. I would like the head office to call me, I am not taken to the nearest decimal of a fudge woman's private and no repocussions will be taken. Fire everything in pinetown from the top to the bottom and start again. For 5 fudge days I will be constant in my unhappy comments. And Game you will feel it. DAY 1 this is, tomorrow same time, same place!!!! Horrible human species work there. Please also ask for the call recording into the store for Sunday From 11:47 till 12:00 . No fudge help
's update12 Jan 2025, 12:08
Reviewer Update
The audacity from the switchboard operator to the manager is unmatched. Dropped the call 5 times (phone operator Pinetown Gane store) asked for the name 5 times she dropped every single time. I call 6th she transferred me to another very ********* manager who has 0 respect for consumers, said something I've heard 15 times already. This is the most rotten organization that will take every single South Africans money and 0 respect and empathy. Took my number to do absolutely nothing with it. I am pacing and very annoyed. What the Fudge is going on you Son's of a W@^*?????? How does this company still stand with *** faults and 0 customer service. I would like the head office to call me, I am not taken to the nearest decimal of a fudge woman's private and no repocussions will be taken. Fire everything in pinetown from the top to the bottom and start again. For 5 fudge days I will be constant in my unhappy comments. And Game you will feel it. DAY 1 this is, tomorrow same time, same place!!!! Horrible human species work there. Please also ask for the call recording into the store for Sunday From 11:47 till 12:00 . No fudge help
Game's replyOfficial
12 Jan 2025, 13:35Hi there Nolwazi, thank you for reaching out. I am sorry for the service you have received with the store and that you did not receive your order yet . This is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better. Rest assured this is being addressed with the management team and you will be contacted within 24-48 business hours.
Best regards,
Game's reply12 Jan 2025, 13:35
Official
Hi there Nolwazi, thank you for reaching out. I am sorry for the service you have received with the store and that you did not receive your order yet . This is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better. Rest assured this is being addressed with the management team and you will be contacted within 24-48 business hours.
Best regards,