AN
Andileh N

1 reviews | Active since Jan 2025

06 Jan 2025, 14:15

Game pinestreet

Well back in 2023 march 23 i bought a skyworth smart tv at Game pinestreet and on the same year around October the tv stopped working had to take it back for repairs an it came back and then 19 November 2024 the LCD of the tv fell on the leaving all the inside standing and the following day i took it to them again they took it for repairs it on 23 of December i went there to check and they said Kelvin Moodly

The technician had ordered some part for the TV and I said we'll i don't want the tv anymore since it giving many problems and i did not buy a second hand.. well it went as far where Kelvin Moodly mentioned the warranty of the tv was 6 months which was lying and he even mentioned that no one forced me to buy it. I left.

One day later i wrote to game customer complaints about my issue and on the 27 Dec 2025 received the response from Rameez Brown stating they received my complaint they will give me feedback within 24 to 48 hours well today it 6 of January 2025 it marks 10 days from his 48 hour response

And it over two months now without a TV

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Replies (1)
Game
Game's reply07 Jan 2025, 10:44
Official
Hi there Andileh, thank you for reaching out. I am sorry to hear that your TV is not working as it should. Kindly note that your query is with our senior team to assist your accordingly. The team is currently waiting for feedback from the store, as soon as they get an update they will contact you. 

Best regards,