AV
Alvina V
1 reviews | Active since Feb 2019
05 Jan 2024, 13:05
Game pathetic service
Worst experience dealing with Game N1 management. Went back to return a grass trimmer after 1 use it stopped working. They refuse to give my money back. Spoke to the manager endlessly and the arrogance she exudes is pathetic. This is the last time ever buying at Game.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
05 Jan 2024, 14:07Hi Alvina, thanks for getting in touch. I'm sorry, the trimmer is faulty and for the service you received. This is not the experience we want you to have. Regrettably, if an item is faulty, the manufacturer will need to assess it to determine what the fault is.
Game's reply05 Jan 2024, 14:07
Official
Hi Alvina, thanks for getting in touch. I'm sorry, the trimmer is faulty and for the service you received. This is not the experience we want you to have. Regrettably, if an item is faulty, the manufacturer will need to assess it to determine what the fault is.
AV
Alvina V's updateReviewer Update
05 Jan 2024, 14:09Thanks for the generic reply. I will never set my foot in a game store ever
AV
Alvina V's update05 Jan 2024, 14:09
Reviewer Update
Thanks for the generic reply. I will never set my foot in a game store ever
Game's replyOfficial
05 Jan 2024, 14:10Thank you for your swift response. This is unfortunately, a process which we have to follow. I have escalated your query to our complaints department.
Game's reply05 Jan 2024, 14:10
Official
Thank you for your swift response. This is unfortunately, a process which we have to follow. I have escalated your query to our complaints department.