GAME - PATHETIC SERVICE!!!!

Placed an online order ***) on 06.01.22 with "latest" confirmed delivery date 13.01.22. To date, I am yet to take delivery of my order. Despite at least 6 calls to GAME call centre on *** to locate my order, all representatives are unable to assist and multiple requests and messages left to speak to a manager (Lee Jacobs) proves unsuccessful. All interactions with call center representatives have been nothing but frustrating, particularly Dilshaad. Furthermore, I am still awaiting a response from the 1st representative I spoke to earlier this morning, who promised to track my order and call me back. Not to mention, Alex who promised to get Lee Jacobs to contact me! While Ronelle confirmed that Lee Jacobs is out on lunch and left me holding on the line for Alex. R2800 spent and nothing but absolutely SHOCKING SERVICE!!! I would like all calls to be retrieved, particularly my conversation with Dilshaad, who is not only *********** but also conveniently dropped the call.

I have also exhaused email and Whatsapp options with ZERO response.

I even offered to collect my order AND that too proved challenging!!!

I have lost all Faith in GAME, it's representatives and management!

Hopefully this post will attract some assistance.