GAME PATHETIC AND DISGUSTED WITH THE POOR CUSTOMER SERVICE

TODAY IS MY WIFE'S MOM'S 83RD BIRTHDAY. WE AS A FAMILY PUT MONEY TOGETHER AND 3 WEEKS AGO BOUGHT HER A 32 INCH SMART TV ONLINE AS IT SHOWED STOCK,MITCHELLS PLAIN HAD AND DELIVERY WITHIN 5 TO 7 DAYS, WE PAID AND WAITED. AFTER NO SHOW AND NUMEROUS CALLS TO CUSTOMER SERVICE, THEY COULD NOT DELIVER, NO STOCK??? EVENTUALLY SOURCED IN KZN TO COURIER, FROM LAST WEEK WE HAVE BEEN ASKING, PLEASE, WE WANT TO HAND OVER TODAY AT A FAMILY GATHERING. EVEN SPOKE LAST YESTERDAY TO LEE THE MANAGER AT CUSTOMER SERVICES, PROMISED TO CALL ME BY 10AM TODAY, BY 11 AM NO CALL, WE CALLED, THEN SAID HE IS ON IT WILL CALL BY 12, IT'S NOW 12H48 AND STILL NO CALL BACK...WE ARE GOING TO HAVE A FAMILY GATHERING WITH NO PRESENT AFTER PURCHASING 3 WEEKS AGO, PAID FOR...I THINK GAME CUSTOMER SERVICE STINKS...THIS AFFECTS THE WHOLE FAMILY AND RUINS AN 83 YEAR OLD'S BIRTHDAY...THIS IS NOT THE FIRST TIME GAME ADVERTISES AND THEWN CANNOT DELIVER - PATHETIC AND DISGUSTED!