JT
John T
1 reviews | Active since Apr 2014
30 Sept 2019, 14:44
GAME out of stock on specials - time and time again...
It has happened many times when Game is running specials that within 2 days they're out of stock. This I can understand (to a point) regarding groceries, but when it comes to non-consumables it seems as if they get supp**** with 1 item. I wanted to buy a portable landline phone, and as expected, no stock was available. This was taken up with the manager and he promised he would get one from another branch. This happened a few months ago and to date not even a phone call. In the meanwhile I bought a phone from a different retailer. So come on GAME, get your act together and at least be able to supply what's promised. After all, its us that puts food on your table. DON"T MAKE PROMISES YOU CAN"T KEEP!
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Replies (2)0
Replies (2)
Game's replyOfficial
30 Sept 2019, 17:05Good day John,
Thank you so much for taking my call.
As discussed I will be sending this through for the attention of management to make sure when promises are made to contact a customer they are kept and feedback is given.
Have an awesome day further.
Kind regards,
Brad Adriaan
Thank you so much for taking my call.
As discussed I will be sending this through for the attention of management to make sure when promises are made to contact a customer they are kept and feedback is given.
Have an awesome day further.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game's reply30 Sept 2019, 17:05
Official
Good day John,
Thank you so much for taking my call.
As discussed I will be sending this through for the attention of management to make sure when promises are made to contact a customer they are kept and feedback is given.
Have an awesome day further.
Kind regards,
Brad Adriaan
Thank you so much for taking my call.
As discussed I will be sending this through for the attention of management to make sure when promises are made to contact a customer they are kept and feedback is given.
Have an awesome day further.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
JT
John T's updateReviewer Update
30 Sept 2019, 17:11Hi Brad,
Thanks for the call. I appreciate the fact that GAME takes Hello Peter seriously - many places don't. Also the personal call and not just an e-mail is more professional. Thanks for that. Perhaps the suppliers short-stock the outlets which I would raises as a concern to your suppliers. Thanks again and for this keep up the good responses.
Thanks for the call. I appreciate the fact that GAME takes Hello Peter seriously - many places don't. Also the personal call and not just an e-mail is more professional. Thanks for that. Perhaps the suppliers short-stock the outlets which I would raises as a concern to your suppliers. Thanks again and for this keep up the good responses.
JT
John T's update30 Sept 2019, 17:11
Reviewer Update
Hi Brad,
Thanks for the call. I appreciate the fact that GAME takes Hello Peter seriously - many places don't. Also the personal call and not just an e-mail is more professional. Thanks for that. Perhaps the suppliers short-stock the outlets which I would raises as a concern to your suppliers. Thanks again and for this keep up the good responses.
Thanks for the call. I appreciate the fact that GAME takes Hello Peter seriously - many places don't. Also the personal call and not just an e-mail is more professional. Thanks for that. Perhaps the suppliers short-stock the outlets which I would raises as a concern to your suppliers. Thanks again and for this keep up the good responses.