CB
Chante B
1 reviews | Active since Nov 2023
23 Jul 2025, 11:28
Game order delivered to someone else
I have ordered gifts for my boy's birthday and recieved the wrong order (reciever someones grocery's) I have asked Game to collect the order that isn't mine and send me my order that I have paid for Now I still waiting for my order with no feedback or progress on my order. I isn't my fault that they sent my order to someone els, but they want me to wait until they find out to whom they have sent my order to and then I will receive my correct order
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Replies (4)0
Replies (4)CB
Chante B's updateReviewer Update
23 Jul 2025, 14:00I only want my order I have placed theborder on thwv10th of July. I don'tbunderstand why I should wait so long for my order when it is not my fault that someone els got my order. Or just give me a refund that I can go and but something else before Friday 25the of July
CB
Chante B's update23 Jul 2025, 14:00
Reviewer Update
I only want my order I have placed theborder on thwv10th of July. I don'tbunderstand why I should wait so long for my order when it is not my fault that someone els got my order. Or just give me a refund that I can go and but something else before Friday 25the of July
CB
Chante B's updateReviewer Update
28 Jul 2025, 14:08Good day,
Ordered Number : ***
They said that my order would be delivered last week Thursday then Friday then Saturday, but it is still not delivered
All that GAME customer help do is lie to the customers
I have orderd it on the 10th and still nothing
Ordered Number : ***
They said that my order would be delivered last week Thursday then Friday then Saturday, but it is still not delivered
All that GAME customer help do is lie to the customers
I have orderd it on the 10th and still nothing
CB
Chante B's update28 Jul 2025, 14:08
Reviewer Update
Good day,
Ordered Number : ***
They said that my order would be delivered last week Thursday then Friday then Saturday, but it is still not delivered
All that GAME customer help do is lie to the customers
I have orderd it on the 10th and still nothing
Ordered Number : ***
They said that my order would be delivered last week Thursday then Friday then Saturday, but it is still not delivered
All that GAME customer help do is lie to the customers
I have orderd it on the 10th and still nothing
Game's replyOfficial
28 Jul 2025, 16:06Hi Chante, Thanks for coming back to us. Your query is being dealt with by our complaints team and you will be reverted to as soon as there's feedback.
Game's reply28 Jul 2025, 16:06
Official
Hi Chante, Thanks for coming back to us. Your query is being dealt with by our complaints team and you will be reverted to as soon as there's feedback.
Game's replyOfficial
28 Jul 2025, 16:23Hi Chante, thanks for getting in touch. I sincerely apologize for the inconvenience you have experienced with the delivery of your purchase. I understand how frustrating it can be when a promised delivery date is not met, especially when this matter has been ongoing. At this moment, your case is with our complaints department and we are actively working with our courier partners to speed up the process and get your parcel delivered as soon as possible. As soon as we have an update from the courier about the revised delivery schedule, we will immediately inform you. Thank you for your understanding and patience in this matter.
Game's reply28 Jul 2025, 16:23
Official
Hi Chante, thanks for getting in touch. I sincerely apologize for the inconvenience you have experienced with the delivery of your purchase. I understand how frustrating it can be when a promised delivery date is not met, especially when this matter has been ongoing. At this moment, your case is with our complaints department and we are actively working with our courier partners to speed up the process and get your parcel delivered as soon as possible. As soon as we have an update from the courier about the revised delivery schedule, we will immediately inform you. Thank you for your understanding and patience in this matter.