Game online sucks big time

This was unacceptable for Game .

I purchased a item online which shows stock at the store.

And need was going to collect in store.

Only to find out there is no stock and the items is at different stores which I did not choose.

I requested to speak to a manager no Manager on duty requested to speak to a team leader also not available.

Told the lady over the phone I need to cancel and get my refund so I can purchase at other store guess what I'm only getting refunded basically new year as it takes 48 hours which with all this holidays I only see that funds next year.

Game online is not honest and I'll never ever purchase again there.