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NELLA A
1 reviews | Active since Feb 2019
23 Jul 2020, 09:51
GAME ONLINE STORES HAS NO DECENT CUSTOMER SERVICE!!!
I have ordered a tablet from the Game online store on 26 June 2020. On the same day I received an email stating my order has been dispatched. After the 10 working days I started enquiring about my order which was not yet delivered. I have called several times, I sent emails several times and even chatted online twice with a consultant. Every answer was "I'll get back to you". Not once did ANYBODY got back to me, not via email, call or anything. This is the worst customer service I ever experienced in my life!! As I am writing this review, still no reply from them and no refund or anything. There is no address to sort my issue out in person and no manageral person to talk to at all.
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NELLA A's updateReviewer Update
24 Jul 2020, 11:34Thank you. It's just sad that I had to go to the extremes of reporting to be able to get a response. Although, after waiting a whole month for a response (from ordering date) I still have to wait another 14 working days for the refund to reflect in my bank....
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NELLA A's update24 Jul 2020, 11:34
Reviewer Update
Thank you. It's just sad that I had to go to the extremes of reporting to be able to get a response. Although, after waiting a whole month for a response (from ordering date) I still have to wait another 14 working days for the refund to reflect in my bank....