EB
Ewan B

1 reviews | Active since Mar 2010

03 Aug 2020, 08:29

GAME ONLINE STORES

Game Online Sales is a ****. I placed an order on 10 July. I STILL HAVE NOT RECEIVED MY PRODUCT OR REFUND. I have also received a confirmation mail on the 13th of July stating that : *Your order has been dispatched from our warehouse and its making its way to you.* As they indicated that the item is on its way I bought more stuff related to the item.

I have mailed a few times but get a generic mail telling me they have stock problems. The same item is still available on the online website with no indication of them having any issues. They happy to take your money but you then need to fight to get your goods

My last my I send is not being responded to and I am ignore from customers service .

I do not want a refund as I have already bought stuff related to the item. Game is a disgrace

0
Replies (2)
Game
Game's reply03 Aug 2020, 09:13
Official
Hi Ewan

Thank you for bringing this to our attention and our sincerest apologies for the overall experience you had with the company, this is definitely not the way we would like to do business.

Please be advised that the query will be sent off to the relevant department for assistance and feedback will be provided.

Kind regards
Natheer 

Best regards,

EB
Ewan B's update27 Aug 2020, 15:43
Reviewer Update
It has been longer then 2 months now and I am still waiting for my goods. Numerous mails go answered. They very happy to keep my money but there level on customer service must be unparalleled in the world of bad service