1 reviews | Active since Sept 2019
GAME ONLINE STORE IS A *****ED *****
Game online is a ********** site. When you dare complain, they treat you like ****. The game advertises USB Stick " Sandisk Cruser Slide 64 Gig for R99'' here is the URL (https://www.game.co.za/Electronics-%2526-Entertainment/Data-Storage/USB-Flash-Drives/p/***?gclid=CjwKCAjwve2TBhByEiwAaktM1ESk3gkaN-18u-fFU7T5PnJ8JMbvorVFURugWc-CBJTV3-GDo0mLTBoCGLAQAvD_BwE The advert is still on as I write this review. Do not respond to that advert it is a ********** advert. I clicked on it, checked availability, and saw that so many Game stores have stocks, so ordered 4. I was advised to increase my order so as to secure free delivery. I included 5 packets of chicken noodles. After payment, the invoice reflected an order for 16 gig x 4!!!! I thought it was a mistake, so I called them to clarify that, but no one picked up my calls. They delivered to me only 5 packets of noodles! no USB STICKS! Again I called severally but no one picked up, I wrote an email complaining and I got no response. I then walked into the nearest game store, and the manager informed me my order was delivered by Game Rosebank Mall. They were contacted and the online guy admitted (to this Game manager) that he was aware of my order and the delivery of noodles. I went to the Game store at Rosebank mall and found stocks!!! I emailed them that I want my 64 gigs but then I received an email informing me they have refunded me for the USB sticks ! I then returned the noodles and asked for a refund for that as well! I was abandoned there for about an hour or more, and I had to complain to all of them before I was eventually attended to. It took them almost an hour to print out the invoice. They were very rude and disrespectful. The lies, the disrespect, the lack of professionalism, the disregard for customers! I conclude that Game is a ********** online store with no iota of courtesy. They **********ly misrepresent products in their advertising so as to get you to purchase other products so as to make free delivery, then they refund you money for the real items, and send you the unnecessary ones. I will never visit Game online stores, and I will continue to share my disgust at their ********** online marketing strategies. Did I mention that I still had to pay for my packing and that to date, I am still waiting for the said USB refund to reflect in my account? I hope they do not short-pay me. **********.
