Game online store in a mess

we placed two online orders with Game in the beginning of January with a 5 to 7 day delivery. The first order was never delivered. On query *** we were informed it was delivered. They cannot supply any proof of delivery. With the second order 3 items were ordered. Two of the items were delivered after 3 weeks where one item was incorrect. The last item of the 3 on the second order was delivered today.

We were told to email *** which was a waste of time. No feedback, no credit, no apologies.