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natasha P
1 reviews | Active since Jun 2013
27 Feb 2021, 08:44
Game Online Store delivers device that doesnt work - still awaiting feedback
I had bought an AMPLIFY wireless bluetooth earphones online, upon receiving it and following the instruction manual - I put the item on charge. An hour later I called the customer service, the item was showing no signs or coming on or charging. They contacted technical and the store and said to me I must leave the item a while longer to charge because it's new. At 1:30 I called back and the next advisor said the same thing. At this point the device was on charge for 4.5 hours already.
The advisor took my details and said to call me in 10 minutes. It is now the next day and I haven't heard any feedback. I still have a device that doesn't wirk6, can someone help?
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Replies (2)nP
natasha P's updateReviewer Update
01 Mar 2021, 18:06Good day Abdul,
Its been 2 full days since your reply, and yet nobody has contact me yet ?????
I would think this is something that should be prioritized, or if we are experiencin delays - communicate with the customer ?
Its been 2 full days since your reply, and yet nobody has contact me yet ?????
I would think this is something that should be prioritized, or if we are experiencin delays - communicate with the customer ?
nP
natasha P's update01 Mar 2021, 18:06
Reviewer Update
Good day Abdul,
Its been 2 full days since your reply, and yet nobody has contact me yet ?????
I would think this is something that should be prioritized, or if we are experiencin delays - communicate with the customer ?
Its been 2 full days since your reply, and yet nobody has contact me yet ?????
I would think this is something that should be prioritized, or if we are experiencin delays - communicate with the customer ?
nP
natasha P's updateReviewer Update
08 Mar 2021, 09:27 Good day, The item was collected now by Dawn Wing, under waybill number *** Kindly assist to have a replacement item sent out ASAP. Natasha
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natasha P's update08 Mar 2021, 09:27
Reviewer Update
Good day, The item was collected now by Dawn Wing, under waybill number *** Kindly assist to have a replacement item sent out ASAP. Natasha