Game Online Store

I have bought a Kic Fridge at Game Online Store on 19Feb 2018 and recieved it on 21Feb 2018. I opened it and put it on 8pm the night and this morning on 23Feb 2018 it was on for 30 hours and it is not cold. So i called Game and now they tell me i should call Kic and report it then Kic must sent someone to check the problem and they must fix it. I don't want a fridge with a factory fault i want a new fridge. They did'nt had a problem to get payment of R4348.00 so why should i deal with this problem? If they fix it then it is second hand. This is not good service at all.