Game online *****ing my money

I will never buy anything from game online or any game for that matter. I paid using my game account to purchase a 55" Sinotec from game online on the 28th of November 2019

The TV was delivered on the 5th of December and that's where the troubles started the TV had a huge crack on the screen and after a 100 phone calls emails and waisted hours they finally decided that they will collect the TV from me for further investigations this was done on the 6th of Feb 2020

Eventually after another 100 phone calls they confirmed that the TV is faulty and that they will send my a replacement... I was so exited as all I wanted was a working TV.

But this story does not have a happy ending. Game ended up phoning me back to let me know that they have no stock of the TV and it might take months before they get stock. I was then told that a refund would be a better option.... Not happy with this as the TV was on a special @ the time and knowing I will not find a similar product for the price paid, but I could not wait any longer and told them a refund will be fine.

Over Desember 2019 I paid my game account in full and closed the account as I never wanted to buy anything from them again...

Then some clever person from accounts paid the refund into my now closed game account...not consulting with me for banking details (dhe refund was paid on the 14th of Feb)

All I want now is my money to be paid into my account these guys are *****ing from me and i am completely lost at this moment

When you phone game they tell you that the payment was made and that its not their problem anymore I need to talk to the RCS people when talking to RCS they tell me the account is closed and there's nothing they can do!!!

How the hell will n ever be able to just get my money from GAME ONLINE YOU GUYS ARE THE REAL ****** HERE!!!!