Game online shopping bad experience

I bought 4 items at Game on line on the 25th of November 2022.The service is pathetic beyond bad. I only received 2 items after weeks of fighting with them and calling every day.The courier guy told me he is at a Christmas party while my things were scheduled to be delivered that very same day. With the remaining 2 items I’m struggling to get even today I was told that the items are with the courier company for a month now, when I calling the courier company they said they are on strike I can’t be assisted.I called and asked for my order to be cancelled and I get my refund then I was told to wait 2-48 hours for the refund but it marks 3 weeks now I haven’t got any refund.Every time when I call to ask for the supervisor I am told they not available and when I call the store where my items are I cant find them on their number it keeps ringing and the call get cuts.