LD
Lutho D
1 reviews | Active since Mar 2020
05 Nov 2020, 16:35
GAME ONLINE SERVICE REALLY FRUSTRATING
I bought a Smart TV from Game online, after using the TV for less than 2 weeks the Apps started giving me problems and i requested to return it.After so much miscommunication with the collection they finally collected the TV and it's now been almost 3 weeks of "assessment". I don't want the TV back i really want a refund i don't know why that is so difficult to be assessing a tv for this long.
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Replies (2)LD
Lutho D's updateReviewer Update
08 Nov 2020, 11:09This is the reference number 658563 for the query
LD
Lutho D's update08 Nov 2020, 11:09
Reviewer Update
This is the reference number 658563 for the query
LD
Lutho D's updateReviewer Update
11 Nov 2020, 14:53Hi Tammy,
I am really frustrated with Game services.I have just received an sms that the TV is out of repairs and back at the store awaiting my collection. After i have exhausted myself explaining that i don't need the repair i want a refund. When i called Game Online services now the lady that assisted me put me onhold for 20mins until i ran out of airtime. Please could you look into this it's really disrespectful to treat customers like this.
I am really frustrated with Game services.I have just received an sms that the TV is out of repairs and back at the store awaiting my collection. After i have exhausted myself explaining that i don't need the repair i want a refund. When i called Game Online services now the lady that assisted me put me onhold for 20mins until i ran out of airtime. Please could you look into this it's really disrespectful to treat customers like this.
LD
Lutho D's update11 Nov 2020, 14:53
Reviewer Update
Hi Tammy,
I am really frustrated with Game services.I have just received an sms that the TV is out of repairs and back at the store awaiting my collection. After i have exhausted myself explaining that i don't need the repair i want a refund. When i called Game Online services now the lady that assisted me put me onhold for 20mins until i ran out of airtime. Please could you look into this it's really disrespectful to treat customers like this.
I am really frustrated with Game services.I have just received an sms that the TV is out of repairs and back at the store awaiting my collection. After i have exhausted myself explaining that i don't need the repair i want a refund. When i called Game Online services now the lady that assisted me put me onhold for 20mins until i ran out of airtime. Please could you look into this it's really disrespectful to treat customers like this.