Game Online Service

I ordered a furniture item from Game online in 20 December 2021. I have since last week been following up on my order but have not received any feedback regarding what the progress is of the order. I get put on hold when speaking to a customer service agent and the call cuts out. Twice I have been told I'd be called back but I'm still waiting on the call. I've sent emails, logged support tickets, inboxed them on Facebook after they requested my order number but have received no feedback. I have been told Game N1 is supposed to dispatch the order, I have called there number ten times this morning and no response, it just rings. Their service is the worst I've ever experienced. I would not recommend that anyone buys anything online from them.