KM
Khauta M

1 reviews | Active since Mar 2016

02 May 2019, 15:30

Game Online Service

Their online service is very poor I've been trying to get help about my delivery I placed an order on the 23th of April until today they can't assist me and tell me why are they delaying my delivery. This is the second time using their online store and in both occasions I've had bad experience. The sad part they are failing to give me answers on my second delivery

0
Replies (3)
Game
Game's reply02 May 2019, 17:21
Official
Hi Khauta, 

Thank you for taking my call. 

I am sorry that you haven't received your heater yet and especially with the cold setting in. We will be in touch with you tomorrow regarding your delivery and provide you with feedback. 

Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
KM
Khauta M's update06 May 2019, 11:09
Reviewer Update
Thanks my heater was finally delivered Friday
Game
Game's reply07 May 2019, 08:30
Official
Hi Kauta, 

Thank you for getting back to us. 

I hope you're enjoying the heater and being all cozy. 
 Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za