GAME ONLINE SENT ME A DAMAGED FRIDGE!!!

I ordered a Samsung gentle black fridge RS6****11B4 from Game online at 26 May 2021. They delivered a dented fridge on 31 May 2021. I called game online support within the hour to report this, a ticket 924449 was created.pictures was sent. That was Monday. Today is Friday, and I called 4 times this week and no updates. Now I called today, 4 June 2021 at 1pm and am told they will arrange a collection of their damaged fridge. This is total nonsense. I know my rights, I bought a new fridge from you. I want a new fridge, which is why I bought this. Either give me a new (undamaged) fridge or refund my money. Also the invoice was over R20,000. The defective product received was not connected as the consult told me not to connect the fridge. So it's just laying there in my kitchen unused. Horrible experience. I should have used Hirsch's. Buying online from Game was my worst online purchase ever!