1 reviews | Active since Dec 2018
Game Online (********) is Pathetic and Shambolic
Game Online is Pathetic and Shambolic
On 24 April 2020, i wrote: Game Online is Pathetic and Shambolic I made on online order of 8 essential items on 29 March 2020.
To date, i have received only 4 of those items (over the different deliveries).
Today, i received an email from you confirming that all my items have been delivered. I called your contact centre and they could not give me an acceptatble answer to why the delivery of my items has to happen individually and probably take 4 months.
You should have not bothered with this shambles you call an online service.
On 24 April 2020, Game (Rina Taute) Responded: Game's reply: 24 Apr 2020, 16:38 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 464037
The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 72 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute Group Customer Service Advisor MASSDISCOUNTERS, t/a Game
To Date, i am yet to get a response to my query as per your response and i still have not received my outstanding good. Dare i say it, you are starting to look kinda funny in the light... Similar to ********.
