Game Online Sales Sucks, learn about online sales!!!

To whom it may concern

I purchased an item online on the 8th of May 2023, for R6999 which I paid for and my account has been debited.

All I did was chose to pick the item up at the local Game Amanzimtoti, online allowed the item to be sold to me. Only for me to go into online to keep checking on my order has I had no confirmation, to find my order cancelled!

And the reason for my order to be cancelled is that the store didn't have stock! That is ridiculous! If you buy online means you are buying from the warehouse or the online store not the local store which has limited stock!

This I feel is pathetic service as I am not buying from the store but from the online store, now the promotion is over and stock is available online but a cost of R9999 wonderful to know. Now I need to wait for my money to be returned to me which will take 3-5 days. And I can buy it now at a higher price!

Game needs to learn about Online sales!!!

I am highly disappointed, there is other branches that have stock in KZN, but I can't get it! Not at the price I paid!

Total ******* and you guys know nothing about online sales!!!

You guys are the reason for you own downfall as a company!

Let's hope you'll know how to return my credit, cos I used a Virtual Card.

Disgusted by Game online!

If anyone can correct this let me know, as your call centre agents can't help!